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Terms and Condition on Privacy, Payment and Refund Policy
Terms and Conditions Last Updated: 03-12-2024 These Terms and Conditions (“Terms”) constitute a binding agreement between CONTENTALLY ("Website Owner", "we", "us", or "our") and you ("you" or "your") concerning your use of our website and services (collectively, “Services”). By accessing our website and availing of the Services, you agree to these Terms. Use of Website and Services 1.You agree to provide true, accurate, and complete information when using our website or registering for Services. 2.The contents of this website and our Services are proprietary and protected by intellectual property laws. You may not claim ownership of these materials. 3.Unauthorized use of our website or Services may lead to legal action. 4.You agree not to use the website or Services for any unlawful purposes or activities forbidden by Indian or local laws. Liability and Disclaimer 1.At CONTENTALLY, we take pride in delivering exceptional services with quality and professionalism. 2.If any discrepancy or issue arises regarding our Services, we will promptly initiate internal escalation within the company to resolve the matter efficiently. 3.If necessary, we may stop the Service temporarily while ensuring a resolution is reached. Further legal actions will only be taken if the matter cannot be resolved internally. Third-Party Links Our website or Services may contain links to third-party websites. We are not responsible for the terms, privacy policies, or content of such websites. Modification of Terms We reserve the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for updates. Jurisdiction These Terms are governed by the laws of India, and any disputes shall fall under the exclusive jurisdiction of the courts in Bengaluru, Karnataka. Contact Information For concerns or communications related to these Terms, please contact us through the details provided on this website.
Payment and Refund Policy Last Updated: 03-12-2024 At CONTENTALLY, we strive to deliver exceptional Services to our clients. This policy outlines the terms regarding payments and refunds for our Services. Payment Terms By initiating a transaction, you enter into a legally binding contract with us to avail of the selected Service(s). You agree to pay all applicable charges for the Services you choose. Payments must be made through the payment options provided on the website. Once the payment is completed, you are required to share the payment details (via email or message) to avoid any potential complications. Refund Policy If the payment was made 100% in advance: You are eligible to request a refund of 50% if the service provided is unsatisfactory. the refund will be initiated within 48hrs by the company and will be credited as per the banking/wallet terms. If the service is yet to begin and you wish to withdraw, you will be eligible for a 100% refund. Refund requests must be submitted within the stipulated time frame for the specific Service. Claims made after the deadline will not be eligible for a refund. The refund process and timelines will be communicated to you once the request is reviewed and approved. Force Majeure We are not liable for delays or failures to provide Services due to events beyond our control, including natural disasters, technical failures, or other unforeseen circumstances. Dispute Resolution Any disputes or refund claims will first be reviewed and addressed by the internal or management team at CONTENTALLY. If the issue is not resolved internally or needs to be escalated, it will be handled under the exclusive jurisdiction of the courts in Bengaluru, Karnataka. Contact Information For payment or refund-related queries, please contact us through the details provided on this website.
Privacy Policy Last Updated: 03-12-2024 At ContentAlly, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website and services. 1. Information We Collect When you purchase a service or interact with our website, we may collect the following information: •Personal Information: Name, email address, phone number, and other details provided during registration or purchase. •Payment Details: We collect only the information necessary to process your payment (see Section 4 for details). •Documents and Files: For services such as resume writing, we may require copies of your existing resumes or other relevant materials. 2. Consent By providing us with your personal information to complete a transaction or use our services, you consent to its collection and use for that specific purpose. •If we request your information for secondary purposes (e.g., marketing), we will seek your explicit consent or provide an option to decline. •You may withdraw your consent at any time by contacting us at +91-9109353318 or emailing us at connect@contentally.in. 3. How We Use Your Information We use the information collected to: 1.Provide and deliver the services you request. 2.Communicate updates about your transactions or service status. 3.Improve our website, services, and customer support. 4.Comply with legal or regulatory obligations. 4. Payment Security We use Razorpay for secure payment processing. •Neither ContentAlly nor Razorpay stores your card details on their servers. •Payment data is encrypted and handled as per PCI-DSS standards, ensuring secure processing of transactions. •For more details, you can review Razorpay's privacy policy at https://razorpay.com. 5. Sharing of Information We do not share your personal information with third parties, except in the following cases: •To complete your transaction or service with payment gateways like Razorpay. •When required by law, such as during legal proceedings or investigations. •If ContentAlly merges with or is acquired by another company, your data may be transferred to the new entity. 6. Security Measures We take reasonable precautions and follow industry best practices to ensure your personal data is secure and protected from unauthorized access, loss, or misuse. 7. Cookies We use cookies to: •Improve website functionality and user experience. •Maintain session information during your visit. You can disable cookies in your browser settings; however, some features of the website may not function properly. 8. Age of Consent By using our website, you confirm that you are of the age of majority in your region or have consent from a legal guardian. 9. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed. 10. Contact Us For any questions, concerns, or requests related to your personal information or this policy, please reach out to: •Email: connect@contentally.in •Contact Number: +91-9109353318